Then configure the remote access within the My Cloud Dashboard to manual and assign two port numbers, use those same two port numbers when configuring your router to pass those two ports to the My Cloud (port forwarding).
Configure the My Cloud to obtain the DHCP address automaticly after resevering an adress within the router. Start by assigning an IP address for the My cloud in the network router’s DHCP server, see the router’s administration page and user manual for more information. Often these problems can be solved by configuring the MY Cloud for a static IP address and configuring port forwarding within the router. or with the WD My Cloud mobile apps for iOS/Android, or with the M圜 web portal accessing your My Cloud then chances are there is a communications problem between the My Cloud and the internet through your local network firewall/router. If your having trouble with the WD My Cloud Desktop application. Use it only as a last resort for remote access. Up til now I have only really be able to usefully access it locally from W7, Linux Mint by direct login from the LAN without using any WD software at all.įTP is not a secure protocol. Is this a service provided by Western Digital or does device owner have to arrange for access from the outside world into the LAN that the WD device is sitting on? How do I find this information? Clearly there has to be a way for access to my specific M圜loud device to be distinguished from potentially millions of others. I’m assuming that to set up an FTP access I need a name of the ftp server. There is no other information on what to do. I’ve done both of these but I can’t see how the new account is in anyway linked to the ftp access. I’ve read the manual, it only says that I need to enable it in the M圜loud dashboard and set up a new account. Mac OS has never worked with WD Access Setup, this in turn tried to install something else called WD App Manager, which doesn’t run at all). It used to work remotely too but was even slower, now hasn’t worked at all for months as it always fails at login, no idea why, it still works locally but v. (Windows 7: WD My Cloud.exe works locally but is very slow. I’m only trying this because the web interface is really not user friendly and the WD software for Windows and Mac are quite poor I want to set up FTP for remote access for a Mac OSX El Capitan and W7.
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